The Door Entry Station is used to manage entry for in-person events set up in the MSL System and includes the ability to check and redeem entry options, record guest information, and manage your venue's capacity. It's designed to work in any browser on any device, wherever is convenient for your event, whether that's running a laptop to manage door entry, or using a tablet or mobile device to check attendees' tickets in the queue.
The Door Entry station - like other MSL System modules - records the University ID via text input, so any hardware setup that can output the ID number as text can be used. The exact hardware setup you can use will depend on the format of your ID cards and what readers are compatible with those. You may want to consult your University or other parent institution to check which readers work best - for further information, see Scanning University Cards. As well as scanning student cards, the MSL System also supports scanning E-tickets and printed tickets. For further information, see E-ticketing.
After setting up the Door Entry station at your event, and searching for an attendee or ticket number, simply click or tap to mark the entry option as redeemed, automatically adjusting the venue's capacity. While redeeming a ticket, you may want to capture additional information about the attendee including:
- The name of the guest
- The ID provided e.g. Drivers Licence
- A photo of the attendee
The Stats window shows an overview of event information, where you can monitor the number of entrances, exits, and the current capacity of the venue, as well as the number of tickets redeemed, and how many more ticket holders are expected to arrive. This helps door entry operators see an overview of the current performance of their event.
The QR code window shows a QR code that's unique to the event being run. The door entry operator can show this to any attendee who doesn't have a ticket, and when the attendee scans the QR code with their phone, it takes them to the event page on your MSL website where they can purchase a ticket.
Using the Count In/ Out window, door entry operators can also manually count attendees in and out of the venue, and the capacity is automatically adjusted on the Door Entry station. If the capacity of the venue changes during the running of the event, for example, an additional room is provided, a door entry supervisor can adjust the event's overall capacity via the Capacity window.
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You can access this feature from your MSL System Admin site. Only Super Admins with Door Entry Operators, Door Entry Supervisors or Site Admins permissions can access the Door Entry station. Door Entry Operators and Door Entry Supervisors should access the Door Entry station via the direct link https://[sitecode].admin.ukmsl.net/doorentry/. For further information, see How to Locate your MSL System Site Code.
You will need the Door Entry & Venue Management module installed on your MSL System to access this feature. If interested, please ask your Contractual System Admin to get in touch for a quote and to discuss the implementation of this module.
There is no limit to the number of Door Entry stations that can be set up for a single event. For example, you might have two Door Entry stations, one where attendees' entry options are being redeemed, and another counting attendees out of the venue.
The Door Entry station requires an internet connection.
For further information, see Door Entry Overview, Door Entry in Events Admin, Banned List and Guest List.
Door Entry Station Setup Fields
This table lists and explains the fields in the Setup window.
By default, the Door Entry Station Setup window displays current events, or events with a start time in the next 4 hours. To change this setting, contact support@ukmsl.com.
| Field Name | Definition |
|---|---|
| Entry Point | Select the Door Entry Point location being used for the event e.g. Main Door. The options are any Door Entry Points you might have set up. This field is displayed only in the Setup window. |
| Select Event | When the Entry Point is selected, any current events or events beginning in the next 4 hours set to use the selected Entry Point are displayed. This field is displayed only in the Setup window. |
| Venues | This is the name of the Venue(s) where your event takes place. The options are any Venues you might have set up. Select and/or deselect one or more Venues. This field is displayed only in the Setup Event window. Only Super Admins with Door Entry Supervisors or Site Admins permissions can access the Setup Event window. |
| Entry Points | This is the name of the Door Entry Point which is a location where you will use Door Entry e.g. Main Door. The options are any Door Entry Points you might have set up. Select and/or deselect one or more Entry Points. This field is displayed only in the Setup Event window. Only Super Admins with Door Entry Supervisors or Site Admins permissions can access the Setup Event window. |
Door Entry Station Fields
This table lists and explains the fields in the Door Entry Station.
| Field Name | Definition |
|---|---|
| Capacity | This indicates the maximum amount of people who can fit in the selected Venue. This number is adjusted either by redeeming entry options on the Entry window, counting attendees in and out of the event on the In/Out window, or by changing the Capacity of the venue on the Capacity window. |
| Search | This is where you select the attendee or ticket number to redeem an entry option e.g. a ticket or free entry for the Event. You can Search for the user via their Person ID, Card Number or Name, or you can Search for the ticket via the Transaction reference number or Ticket code. This field is displayed only in the Entry window. |
| Reset | Click Reset to clear the search field. This field is displayed only in the Entry window. |
| Redeem | Click Redeem to exchange a ticket or free entry for admission into the event. If the entry option is a ticket, then the ticket type, ticket holder name, transaction reference number, ticket code and internal ticket number are displayed. If the entry option is a guest list, then the group name is displayed. This field is displayed only in the Entry window. |
| Count In | Click Count In to manually count an attendee into the venue without redeeming an entry option. The Capacity field is updated. This field is displayed only in the Count In/Out window. |
| Count Out | Click Count Out to manually count an attendee out of the venue. The Capacity field is updated. This field is displayed only in the Count In/Out window. |
| Decrease Capacity | Click Decrease Capacity to decrease the capacity of the venue by the number entered into the Change Capacity field. The Capacity field is also updated. This field is displayed only in the Capacity window. Only Super Admins with Door Entry Supervisors or Site Admins permissions can adjust an event's capacity. |
| Increase Capacity | Click Increase capacity to increase the capacity of the venue by the number entered into the Change capacity field. The Capacity field is also updated. This field is displayed only in the Capacity window. Only Super Admins with Door Entry Supervisors or Site Admins permissions can adjust an event's capacity. |
| Setup | Click Setup to return to the Setup window. |
ID Required Fields
The ID Required and Photo ID Required dialogs are displayed only when either the ID Required and/or Photo ID Required checkboxes are selected when setting Ticket Options in Events Admin. For further information, see How to Set ID Check Prompts per Ticket.
This table lists and explains the fields in the ID Required dialogs.
| Field Name | Definition |
|---|---|
| Name | This is where you enter the Name of, and optionally select the user redeeming the ticket. You can search for the user via their Person ID, Card Number or Name. This field is displayed only in the ID Required dialog. |
| Identification | This is where you select or enter the form of Identification (ID) shown. The options are:
If a user is selected, the Other ID Shown field is automatically populated with the text Existing person. |
| Take Photo | Click Take Photo to use the device’s camera to take a photo of the attendee. This field is displayed only in the Photo ID Required dialog. |
| Flip Camera | Click Flip Camera to select which of the device’s cameras should be used to take a photo of the attendee. This field is displayed only in the Photo ID Required dialog. |
| Retake Photo | Click Retake Photo to take another photo of the attendee, rather than using the previously taken photo. This field is displayed only in the Photo ID Required dialog. |