How to Delete Externally Sold Tickets from an Event

You can access this feature from your MSL website. Only Content Editors with access to Events Admin can access the Door Entry windows.


The External Tickets window is enabled on request. If the External Tickets feature isn't installed on your MSL System, contact support@ukmsl.com to configure it for you.


For further information, see Door Entry in Events Admin.


  1. Log in to your MSL website.
  2. From the Admin dropdown, select Events Admin. The Events Admin window is displayed.
  3. From the list of Events, select the relevant event. The Event Details window is displayed.
  4. Click Door Entry, then click External tickets The Door Entry External Tickets window is displayed.
  5. Next to the relevant uploaded Ticket file, click Delete ().
  6. A confirmation dialog is displayed.
  7. Click OK. You are returned to the Door Entry External Tickets window.

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