You can access this feature from your MSL website. Only Content Editors with access to Events Admin can access the Seating Plan windows.
Before proceeding, removing tickets from the seating plan also deletes any existing seating plan submissions.
If you have processed a refund against a ticket added to the seating plan, contact email@example.com to remove the ticket number from seating plan. Please provide the transaction reference number.
For further information, see Seating Plan.
- Log in to your MSL website.
- From the Admin dropdown, select Events Admin. The Events Admin window is displayed.
From the list of Events, select the relevant event. The Event Details window is displayed.
Click Seating Plan. The Edit Event Seating Plan window is displayed.
In the Ticket status section, click Remove All.
A confirmation dialog is displayed.
Click OK. All ticket numbers in the ticket status section are removed.