How to Edit the E-ticket Message Template


You can access this feature from your MSL System Admin site. Only Super Admins with Event Admins or Site Admins permissions can access the E-ticketing Setup window.

For further information, see E-ticketing.

  1. Log in to your MSL System Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select Events. The Events submenu is displayed.
  3. Select E-ticketing. The E-ticketing submenu is displayed.
  4. Click Setup. In the Message Template section, click Edit Message Template. The Edit Message Template window is displayed.
  5. If required, edit the entry in the following fields:
    • From
    • Subject
  6. In the Body field, either:
    1. Edit the existing entry
    2. Download the Example Message Body e-ticket, copy and edit, as required. To download the file, see Download Example Message Body.
  7. Click Save. A confirmation message is displayed.

Download Example Message Body

To download the attached Example Message Body, click the filename.

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