The SMS Delivery window in your MSL System Admin site helps you to manage text message subscriptions and stop specific mobile numbers from receiving communications sent via your MSL System.
Within SMS Delivery, you also have access to real-time statistics on SMS delivery rates.
TABLE OF CONTENTS
You can access this feature from your MSL System Admin site. Only Super Admins with Membership Admins or Site Admin permissions can access the SMS Delivery window.
You will need to have Text Messaging enabled on your MSL System to access this feature.
If interested, please ask your Contractual System Admin to get in touch to discuss the installation of this feature and provide you with a customised quote for the required number of SMS credits.
The default SMS sending rate for your MSL System is set at 5 messages every 10 seconds. Contact support@ukmsl.com to discuss adjusting this rate.
For further information, see Communications Overview.
SMS Delivery Fields
This table lists and explains the SMS Delivery fields.
| Field Name | Definition |
|---|---|
| Delete Number | Select to Delete the phone address from any associated accounts. |
| Unsubscribe | Click to Unsubscribe the provided phone number from all organisations it is opted in to. |
| SMS contact options removed | If the phone number provided is subscribed to receive SMS communication from various organisations, this will display the number of organisations from which it has been unsubscribed. |
| Phone contact options removed | If the phone number provided is subscribed to receive telephone communication from various organisations, this will display the number of organisations from which it has been unsubscribed. |
| Phone number links removed | If the phone number provided is associated with an account, this will indicate the number of accounts from which it has been removed. |
| Start Date | This timestamp is when the corresponding batch of messages started being delivered. |
| End Date | This timestamp is when the delivery of the corresponding batch of messages was completed. |
| Message Count | This is the total count of individual text messages sent within the corresponding batch. |