How to Update the Balance for an Organisation SMS Profile

You can access this feature from your MSL System Admin site. Only Super Admins with Membership Admins or Site Admin permissions can access the Organisation SMS Profiles window.


For further information, see Organisation SMS Profiles.


  1. Log in to your MSL System Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select Messaging. The Messaging submenu is displayed.
  3. Select Organisation SMS Profiles. The Organisation SMS Profiles window is displayed.
  4. In the Select An Organisation To Edit Or Create Its Profile section, from the Organisation dropdown, select an Organisation.
  5. In the Adjust Balance field, enter a positive (for example, 100) or negative (for example, -100) number to allocate or deduct credits from the selected Organisation
  6. Click Update Balance. In the Existing Profiles section, the updated Current Balance for the relevant Organisation is displayed.

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