How to Preview an Email Message

You can access this feature from your MSL website. Only Organisation Admins with permissions to send messages can access the Send Email window.


Before proceeding, if you include extra placeholders like {firstname} or {lastname} in your preview email message, they will be displayed in their token form.
These placeholders will only be filled with recipient information once the email is sent, not in the preview stage.


For further information, see Send Email.


  1. Log in to your MSL website.
  2. From the Admin dropdown, select Messaging Admin. The Select Organisation window is displayed.
  3. From the list of Organisations, select the relevant organisation. The organisation’s Messaging Admin window is displayed.
  4. To create an Email, either:
    1. Click Send Email
    2. Edit an existing draft by clicking the relevant Subject field
    3. Copy an existing draft or sent message by clicking Copy () next to the relevant message
  5. The Send Email window is displayed.
  6. Compose your email message, then click Send Preview. The Send Preview dialog is displayed.
  7. Either:
    1. From the Address dropdown, select the relevant email address or,
    2. In the Other Address field, enter a valid email address.
  8. Click Send. A confirmation message is displayed.

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