How to Edit a System Email Template

You can access this feature from your MSL Admin site. Only Super Admins with Site Admins permissions can create and edit System Email Templates.

Before proceeding, do not to alter the URLs or parameters within the curly brackets {} when modifying the email templates.

The Template Name and This Is A System Template fields cannot be edited. Contact to update these fields if required.

For further information, see System Email Templates.

  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select System Setup. The System Setup submenu is displayed.
  3. Select Email Templates. The Email Templates window is displayed.
  4. From the Select An Existing Template Or Create A New One dropdown, select the relevant System Email Template.
  5. In the From field, update the from name and/or sender address as necessary.
  6. From the Priority dropdown, select an option.
  7. Update the Subject field, if required.
  8. In the Body field, update the entry.
  9. Click Save. A confirmation message is displayed.

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