In the Possible Duplicate People window, you'll see a list of accounts flagged as potential duplicates because of similar names. If you confirm they are duplicates, use the Merge People window to combine them into one record. For further information, see Merge People.
Users in the Possible Duplicate People list can log in with their credentials on either account, but merging ensures that all the user's relevant information, like memberships, transactions, and tickets, is stored under one account. This reduces confusion for users and administrators and keeps a complete and accurate record of each user's activities in your MSL System.
TABLE OF CONTENTS
You can access this feature from your MSL System Admin site. Only Super Admins with Membership Admins or Site Admins permissions can access Possible Duplicate People.
For further information, see People Overview.
Possible Duplicate People Fields
This table lists and explains the fields on the Possible Duplicate People window.
| Field Name | Definition |
|---|---|
| Use Stricter Name Matching | Select to precisely match names, or deselect to allow for broader name variations, such as Jo, Joe, and Joey. |
| Person # | This is the non-editable unique ID number assigned to each user in your MSL System. Lower numbers correspond to older accounts. |
| Title | This is the user's title - a term used to address or refer to an individual, like Miss, Mr, Mx, Dr, etc. |
| First Name | This is the user's personal name that identifies and distinguishes them from other members of their family. |
| Middle Names | This is the user's middle name. |
| Last Name | This is the user's surname which is shared by members of a family. If the user goes by a mononym, there may be a period (.) in this field. |
| DOB | This is the user's date of birth. |
| Preferred Name | This is the name that an individual chooses to be called by, which may differ from their first name. |
| Card Number | This is the student number assigned to the user by the university or other parent institution. |
| Registered Date | This shows the data and time a user's account was created. Should you need to merge the accounts, prioritise retaining data from the older account (target) over the newer one (source). |
| (Registered) By | This is the the super admin who created the account. If the user's identifier is UKMSL\AMBER$, UKMSL\BRASS$, UKMSL\CRESS$, UKMSL\LEAD$, or UKMSL\RUBY$, for example, it indicates a system activity like data import or registration. |
| Updated Date | This shows the data and time a user's account was last updated. |
| (Updated) By | This is the the super admin who updated the account. If the user's identifier is UKMSL\AMBER$, UKMSL\BRASS$, UKMSL\CRESS$, UKMSL\LEAD$, or UKMSL\RUBY$, for example, it indicates a system activity like data import or registration. |