How to Extend Current Memberships

You can access this feature from the MSL Admin site. Only Super Admins with Membership Admins or Site Admins permissions can access the Group Memberships window.

Before proceeding, you can only extend memberships beyond their current expiry date; you cannot change the expiry date to an earlier one using this option.

For further information, see Group Memberships.

  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.

  2. From the Home menu, select Groups. The Groups submenu is displayed.

  3. In the Search for groups section, either:
    1. Enter the Group Name or Group ID. Click Search. A list of Groups is displayed.
    2. Filter using one or more of the fields:
      • From the Organisation dropdowns, select an option
      • From the Membership dropdowns, select an option
  4. Click to select the relevant Group. The Group’s configuration menu is displayed.
  5. From the Group's configuration menu, select Memberships. The Memberships window is displayed.
  6. Click Extend current memberships. The Extend Memberships dialog is displayed.
  7. In the New Expiry Date field, select the new date from the date picker.
  8. If required, in the Current Expiry Date field, update the expiry date if you only want to extend memberships with that date. If you want to extend all memberships regardless of their expiry date, leave this field bank.
  9. Click Confirm. A confirmation message is displayed.

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