How to Import Externally Sold Tickets to an Event

You can access this feature from your MSL website. Only Content Editors with access to Events Admin can access the Door Entry windows.

The External Tickets window is enabled on request. If the External Tickets feature isn't installed on your MSL System, contact support@ukmsl.com to configure it for you.

For further information, see Door Entry in Events Admin.

1. Log in to your MSL website.
2. From the Admin dropdown, select Events Admin. The Events Admin window is displayed.
3. From the list of Events, select the relevant event. The Event Details window is displayed.
4. Click Door Entry, then click External tickets. The Door Entry External Tickets window is displayed.
5. To import the ticket file straightaway without previewing the data, skip to step 5.2:
   1. Preview the ticket file data before importing
      • In the Upload ticket file section, from the File type dropdown, select the type of ticket file being uploaded e.g. if the ticket file only contains a column containing barcodes, select Generic barcode list.
      • Alongside the Ticket file field, click Choose File.
      • Select the Excel (.xlsx), tab-separated (.txt) or comma-separated (.csv) Ticket File you want to upload.
      • Select the Preview only checkbox.
      • Click Upload. A table is displayed, showing the data uploaded from the ticket file for review.
   2. Import the ticket file
      • In the Upload ticket file section, from the File type dropdown, select the type of ticket file being uploaded e.g. if the ticket file only contains a column containing barcodes, select Generic barcode list.
      • Alongside the Ticket file field, click Choose File.
      • Select the Excel (.xlsx), tab-separated (.txt) or comma-separated (.csv) Ticket File you want to upload.
      • If required, in the Note field enter relevant notes about the ticket file.
      • Select the checkboxes alongside the following fields, as required:
        • Requires ID
        • Requires photo ID
      • Click Upload. The successfully uploaded ticket file is listed on the Door Entry External Tickets window, and a table is displayed, showing the data imported from the ticket file.