Surveys are organised into Sections, allowing respondents to answer questions in manageable chunks spread across different pages, which is particularly helpful for longer surveys.
Each section presents a set of questions together, accompanied by "Next" and "Previous" buttons, allowing respondents to easily navigate to the next section. Respondents' previous responses are automatically saved whenever they progress to the next section.
Once you have set up your survey sections and questions, use logic to help create a more personalised survey experience for your respondents. For example, you can use logic to control which section respondents will see next based on their answers to a previous question.
TABLE OF CONTENTS
You can access this feature from your MSL website. Only Content Editors with access to Survey Admin and Organisation Admins with permissions to edit surveys can access the Sections window.
Creating a Survey consists of three steps. Adding the Survey Details, adding Sections to the Survey, and adding Questions to the Sections. For further information, see How to Add a New Survey, How to Add a Section to a Survey and How to Add a Question to a Survey.
In order to add questions to your survey you need at least one section.
For further information, see Survey Admin.
Survey Section Fields
This table lists and explains the fields on the Survey Sections windows.
| Field Name | Definition |
|---|---|
| Title | This is the name of the Section. This field is mandatory. |
| Instructions | This is a Section description that should contain any relevant information, for example, approximately how long it will take to complete the section or an embedded video the respondent should watch before answering the questions. Any content you add is displayed on the survey page and can contain:
The SurveyContent Editor Toolbar can be edited to add or remove the available buttons. This field is displayed only in the Section Details dialog. |
| Questions | This field lists the number of Questions added to each survey Section. This field is displayed only in the Sections window. |
| Next Section | Select an option from the Next Section dropdown if the survey respondent should be taken to a section that doesn't follow the set section order. Optionally use this field alongside Question Option Section Redirects to personalise the survey experience for your respondents. For further information, see How to Set the Survey Section Order and How to Redirect a Question Option to a Section. |
| Previous Section | Select an option from the Previous Section dropdown if the survey respondent should be returned to a section that doesn't follow the set section order. Optionally use this field alongside Question Option Section Redirects to personalise the survey experience for your respondents. For further information, see How to Set the Survey Section Order and How to Redirect a Question Option to a Section. |
| Previous URL | The Previous URL field should only be completed for Section 1 of your survey. Enter the URL of a page on your MSL website where your survey respondents would be returned should they click the Back button on Section 1 of your survey, enabled only when the Previous URL field is completed. This field is displayed only in the Section Details dialog. |
Delete ( ) | Click to Delete the section. A section cannot be deleted once the questions it contains have responses until those responses and questions have been deleted. This field is displayed only in the Sections window. For further information, see How to Delete a Section from a Survey. |