How to Set Up a Welcome Message Template

You can access this feature from your MSL Admin site. Only Super Admins with Site Admins permissions can create and edit Welcome Message Templates.

Once saved, the Template Name and This Is A System Template fields cannot be edited. Contact to update these fields if required.

For further information, see Welcome Message Templates and System Email Templates.

  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select System Setup. The System Setup submenu is displayed.
  3. Select Welcome Message Templates, then click Edit Templates. The Email Templates window is displayed.
  4. In the Template Name field enter a Welcome Message Template name, for example, SocietyWelcome or U18.
  5. Leave the This Is A System Template checkbox deselected.
  6. In the From field, enter the from name and sender address.
  7. From the Priority dropdown, select an option.
  8. Complete the Subject field.
  9. In the Body field:
    • Enter your message
    • If required, format your text, add images, links etc. using HTML
    • Add tokens to insert pre-set information to your message as appropriate
  10. Click Save. A confirmation message is displayed.

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