How to Link a Welcome Message Template to a Group

You can access this feature from your MSL System Admin site. Only Super Admins with Site Admins permissions can access the Welcome Message Templates window.


Welcome message templates can only be linked to Membership type groups, for example, Memberships, Lists and Roles. They cannot be linked directly to Organisation or Folder type groups.


For further information, see Welcome Message Templates.


  1. Log in to your MSL System Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select System Setup. The System Setup submenu is displayed.
  3. Select Welcome Message Templates. The Welcome Message Templates window is displayed.
  4. Click Link Group To Template. The Link Group To Template dialog is displayed.
  5. In the Group search box, either:
    1. Search for a Group
      • Enter a Group Name, part of a group name or ID, and click Find Group. If there’s more than one match, the Results dialog containing a list of matching groups is displayed, otherwise, the group is selected.
      • Next to the relevant Group, click Select Group (). You are returned to the Link Group To Template dialog and the selected item is entered into the Group field.
    2. Select from the Grouping Tree
      • Click Pick One. The grouping tree is displayed.
      • Click the Expand icon () to display the contents of a node, and click one item to select. You are returned to the Link Group To Template dialog and the selected item is entered into the Group field.
  6. From the Template dropdown, select the relevant template.
  7. If required, select the Send On First Join Only checkbox.
  8. Click Link. You are returned to the Welcome Message Templates window and a confirmation message is displayed.

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