You can access this feature from your MSL Admin site. Only Super Admins with Membership Admins or Site Admins permissions can access the Person Memberships window.
Ensure that when reactivating a membership, the dates do not overlap with any existing, current memberships. If there is an overlap, reactivation of the expired membership will not be possible.
For further information, see Person Memberships.
- Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.
- From the Home menu, select People. The People submenu is displayed.
- In the Search for People section, in the search box, enter the relevant Person ID, Card Number, Name or Email Address and click Search. A matching user or list of users is displayed.
- Click on the name of the relevant Person. The Person menu is displayed.
- Click Memberships. The Person Memberships window is displayed.
- Click + Filters to reveal the filter options, and from the Membership Status dropdown, select Expired. A list of expired memberships is displayed.
- Next to the relevant Membership, select the checkbox, then click Reactivate. A Reactivate dialog is displayed.
- If required, in the Expiry Date field, from the date picker, select a date then click Apply. A Results dialog with a confirmation message is displayed.