How to Import an Account in Pending Data

You can access this feature from your MSL System Admin site. Only Super Admins with Membership Admins or Site Admins permissions can access the Pending Data window.


If multiple duplicate accounts exist for the same user, merge them together using the Merge People window before resolving them in the Pending Data window. For further information, see Merge People.


After resolving the record, update the users' university data parameter memberships. For further information, see Update Memberships. After updating their university memberships, refresh the relevant group's membership list, such as your Current Students group, if immediate participation is required.


For further information, see Pending Data.


  1. Log in to your MSL System Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select Import. The Import submenu is displayed.
  3. From the Import submenu, select Pending Data. The Pending Data window is displayed.
  4. Select the relevant Card Number from the ID/ Card Number column. The Import Person window is displayed.
  5. Click the appropriate option from the list of options. For further details, see Pending Data:
    • Import Anyway
    • Update Card Number
    • Update Card Number and Details
    • Remove Row and Add to Block List 
  6. You are returned to the Pending Data window. To update the user's university data parameter memberships immediately, see Update Memberships.

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