How to Request a New Admin Site User Account

You can access this feature from your MSL Admin site. Only Super Admins with Site Admins permissions can access the Users window.

For further information, see MSL Admin Site Permissions.

  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select Admin. The Admin submenu is displayed.
  3. Select Users. The Users window is displayed.
  4. Click New User Request. The New User Request dialog is displayed.
  5. Complete the following mandatory fields:
    • Full Name
    • Email Address
  6. Optionally complete the Username field.
  7. If required, deselect or select the Allow User to Change Their Own Password checkbox.
  8. From the list of Roles, select the relevant checkbox(es). For further information about the Roles, see MSL Admin Site Permissions.
  9. Click Create. You are returned to the Users window and a confirmation message is displayed. The request is listed in the Pending User Requests section, queued for processing by MSL. The new Super Admin receives an automatic email containing their MSL Admin site link and username. MSL will subsequently provide the password.

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