Our new customer portal design is live! For any legacy resources, you can still access our older knowledge base here.
MSL is taking a festive break! We'll be closed from 4pm on Friday 20th December, and back at 9am on Friday 3rd January. For more details, visit MSL Support.
The MSL Knowledge Base is exclusively for current MSL customers. Please log in to access all resources. If you've forgotten your login details, reset your password or register.
Getting Started
Introducing your MSL System with a system overview, support services information, training resources, and tips for navigating key areas.
MSL System
MSL Support
- MSL Support
- How to Log In to the Customer Portal
- How to Reset Your Customer Portal Password
- How to Register an Account for the Customer Portal
- How to Navigate the Customer Portal
Accessing and Navigating Your MSL Website
- Accessing and Navigating Your MSL Website
- How to Log In to Your MSL Website
- How to Reset Your MSL Website Password
- How to Navigate Your MSL Website Admin Menu
- How to Navigate Your Organisation Admin Tools Menu
Accessing and Navigating Your MSL Admin Site
- Accessing and Navigating Your MSL Admin Site
- How to Log In to Your MSL Admin Site
- How to Navigate Your MSL Admin Site
- How to Change Your MSL Admin Site Password
- How to View Your MSL Admin Site Profile