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  4. Accessing and Navigating Your MSL Website

How to Log In to Your MSL Website

You can access this feature from your MSL website.


Before logging into your MSL website, you'll need a username and password. You may log in with MSL login credentials or via SSO (Single Sign-On), depending on your setup.
If you're not sure whether you have an account, reach out to your Contractual System Admin who can check if an account exists and create one if necessary.


If you see a "Your username or password were incorrect. Please check them and try again." error message, it means your username and/or password is incorrect. Make sure you're using the right login option - guest login or similar for MSL login credentials or Single Sign-On for external SSO credentials.


Your password is case-sensitive. If you've forgotten your password, see How to Reset Your MSL Website Password. This option is for accounts with MSL login credentials only. For accounts linked to external SSO login credentials, you'll need to reset your password through the University or the parent institution's website or portal.


For further information, see Accessing and Navigating Your MSL Website.


  1. On your device, open your web browser.
  2. In the address bar, type in the URL for your MSL website.
  3. Press Enter on your keyboard. Your MSL website homepage is displayed.
  4. Navigate to your Login page. Either:
    1. Click the Login button, usually located at the top right corner of the homepage.
    2. In the address bar, type in the URL for your MSL website's login page. The format is https://[domainname]/login/. Press Enter on your keyboard.
  5. The Login window is displayed. After opening the login window, the subsequent steps may vary based on your MSL website's login settings.
  6. Either:
    1. To log in with MSL login credentials:
      • Complete the Username and Password fields.
      • Click Log In.
    2. To log in with external Single Sign-On (SSO) login credentials:
      • Select the SSO login link (for example, it may be labelled Students & Staff Login, Student Login or SSO Login)
      • If you're not already logged into the chosen identity provider, you may be prompted to enter your username/email and password for that service.
      • Click Log In/ Sign In or similar to proceed.
  7. Once your credentials are verified, you are logged in and directed to either your MSL website's homepage or the last webpage you visited.

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