How to Request an Update to an Admin Site User Account

You can access this feature from your MSL Admin site. Only Super Admins with Site Admins permissions can access the Users window.


For further information, see MSL Admin Site Permissions.


  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select Admin. The Admin submenu is displayed.
  3. Select Users. The Users window is displayed.
  4. Next to the relevant user, click Edit User (). The Update User dialog is displayed.
  5. Update the fields as necessary, and select or deselect the relevant checkbox(es).
  6. Click Update. You are returned to the Users window and a confirmation message is displayed. The update is listed in the Pending Changes section, queued for processing by MSL.

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