How to Request the Deletion of an Admin Site User Account

You can access this feature from your MSL Admin site. Only Super Admins with Site Admins permissions can access the Users window.


If a staff member has left your organisation, search for their MSL website account, expire any memberships they might inherit permissions from, and double-check their effective permissions to ensure they've been removed.
For further information, see How to Search for a Person, How to Expire a Person's Memberships and How to View and Filter a Person's Effective Permissions. 


For further information, see MSL Admin Site Permissions.


  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.
  2. From the Home menu, select Admin. The Admin submenu is displayed.
  3. Select Users. The Users window is displayed.
  4. Next to the relevant user, click Delete User (). The Confirm User Deletion dialog is displayed.
  5. In the Username field, enter the user's username, then click Delete User. You are returned to the Users window and a confirmation message is displayed. The update is listed in the Pending Changes section, queued for processing by MSL.

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