How to Send a Password Link to All Members of a Group

You can access this feature from the MSL Admin site. Only Super Admins with Membership Admins or Site Admins permissions can access the Password Reset window.


For further information, see User Accounts.


  1. Log in to your MSL Admin site at https://[domainname]/msl/. The Home menu is displayed.

  2. From the Home menu, select Groups. The Groups submenu is displayed.

  3. In the Search for groups section, either:
    1. Enter the Group Name or Group ID. Click Search. A list of Groups is displayed.
    2. Filter using one or more of the fields:
      • From the Organisation dropdowns, select an option
      • From the Membership dropdowns, select an option
  4. Click to select the relevant Group. The Group’s configuration menu is displayed.
  5. From the Group's configuration menu, select User Accounts. The User Accounts submenu is displayed.
  6. From the User Accounts submenu, select Password Reset. The Password Reset window is displayed.
  7. Click Send Password Link. A confirmation dialog is displayed.
  8. Click Yes. The Password Reset Summary dialog is displayed. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.